FAQ

Standard courier delivery costs £7.95 for eligible postcodes; qualifying free-delivery offers are shown at checkout. Royal Mail Special Delivery costs £25 per delivery address for designated postcodes in the Highlands & Scottish Islands, Isle of Wight and Northern Ireland. Where this service is shown at checkout, Royal Mail is the only delivery service available to your postcode. Mainland free-delivery offers do not apply to Royal Mail deliveries. Enter your address at checkout to confirm availability. Please view our delivery information for details and other destinations.

If you order online you will receive a confirmation email. All other ordering methods, except those placed via the telephone, will be confirmed by post.

You can contact our Customer Services by e-mail , fax 01866 822 274 or tel 0344 8475 490. Our Customer Service lines are open Monday to Friday from 08.30am to 5.00pm GMT.

Please note that our gift & hamper images are indicative only. Please refer to the product listings for exact contents/weights / sizes / descriptions.

We can amend or cancel your order with at least one week’s notice before dispatch. During the Christmas period, changes must be made at least three weeks before dispatch. Please contact us as soon as possible on 0344 8475 490 or email info@inverawe.co.uk. Once your parcel has been dispatched, changes can no longer be made.