CARRIER SERVICE

Our Standard Carrier Service can 1-2 days for delivery. We will make every effort to ensure your goods arrive by the date you have requested but as this is not a guaranteed service, goods could arrive either side of your preferred date.

PLEASE NOTE OUR ORDER DELIVERY TIMETABLE

• Order before 3pm Monday - Delivery WED/THUR
• Order before 3pm Tuesday - Delivery THU/FRI
• Order before 3pm Wednesday - Delivery FRI/SAT
• Order before 12pm Sunday - Delivery TUES/WED

 

Royal Mail Special Delivery times vary by postcode. Some remote destinations take longer, so next-day delivery is not available to every postcode. Please use the tracking details provided for your delivery service.

CARRIER NOTIFICATIONS (SMS & EMAIL)

For your convenience, our carriers can send an alert when your goods are out for delivery. Please provide a mobile phone number or email address for each recipient, even if it is your own.

DELIVERY CHARGES

Delivery is assessed separately for each recipient address.

DELIVERY INCLUDED WITH QUALIFYING GIFT BOXES AND HAMPERS

Standard delivery to eligible mainland UK postcodes is included when a delivery address receives a qualifying gift box or hamper marked “Delivery included”. There is no minimum spend for a qualifying gift box or hamper. Any extra items sent with that gift box or hamper to the same address also receive free standard delivery.

Sending ordinary food items as a gift, selecting a gift option or adding a gift message does not qualify those items for this offer. Normal delivery charges and spend-based free-delivery thresholds still apply, as set out below.

For orders going to several addresses, each address qualifies separately. A qualifying gift box or hamper sent to one address does not make delivery free to the other addresses.

DELIVERY WITHOUT A QUALIFYING GIFT BOX OR HAMPER

Standard Mainland Britain delivery is free on goods totalling £60 or more per delivery address before discounts, or £7.95 below £60. Postcode-specific services and charges may differ, including Highlands two-day delivery. Enter each recipient’s address at checkout to confirm the available service and charge.

ROYAL MAIL DELIVERY AREAS

Royal Mail Special Delivery remains £25 per delivery address for designated postcodes, including parcels containing a qualifying gift box or hamper. Standard courier and mainland free-delivery offers do not apply to Royal Mail deliveries. Where Royal Mail Special Delivery is shown at checkout, Royal Mail is the only delivery service available to that postcode. Enter each recipient’s address at checkout to confirm availability and the applicable charge.

OVERSEAS DELIVERY

We are currently UNABLE to send any goods outwith the UK

DELIVERY ARRANGEMENTS

Standard courier parcels are normally delivered between 9am to 6pm if no-one is likely to be in please give instructions where to leave your parcel (i.e. garage, porch, at back door). Better still have your goods delivered to a work or alternative address for your convenience.

For Royal Mail Special Delivery, follow Royal Mail’s delivery instructions and tracking updates; standard courier safe-place arrangements do not apply. For more information, see our delivery information page.

POINTS OF NOTE

The majority of our products are perishable and should be kept refrigerated on arrival. We reserve the right to alter a dispatch date due to circumstances outwith our control