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Delivery Information

IMPORTANT - 2023 Seasonal Delivery Instructions


Please read the following important delivery arrangements for the two weeks prior to Christmas Day. Remember to send your gifts in plenty of time as many people go away early for Christmas.

Christmas Deliveries:

There are TWO delivery windows for you to choose from.

OPTION 1: For delivery between 12th/14th December
Delivery will be any day between the 12th and the 14th December. We would encourage you to use this delivery to avoid the busiest week of the year. Please note that some products would have to be popped into the FREEZER for use on Christmas Day.

OPTION 2: Delivery from 15th December onwards
Delivery will be any day between the 15th and the 22nd December. Your parcel could arrive on any day so please be aware that you need to give us a telephone number and a safe place to leave it if you aren't going to be home. Or have it delivered to your work place.

Hogmanay Despatches

Parcels for delivery between Christmas and the New Year will be despatched on the 27th of December. Hogmanay Delivery will only be made to UK Mainland addresses.

First Deliveries After the New Year

First delivery date after the New Year will be 4th January 2024.

Last Order Dates

  • Christmas Delivery by 15th December.
  • New Year Delivery by 19th December.



Our Standard Carrier Service can 1-2 days for delivery. We will make every effort to ensure your goods arrive by the date you have requested but as this is not a guaranteed service, goods could arrive either side of your preferred date.


  • Order before 3pm Monday - Delivery WED/THUR
  • Order before 3pm Tuesday - Delivery THU/FRI
  • Order before 3pm Wednesday - Delivery FRI/SAT
  • Order before 12pm Sunday - Delivery TUES/WED

    For your convenience, our carriers can send an alert when your goods are out for delivery. Please provide a mobile phone number or email address for each recipient, even if it is your own.


    These rates apply to each, individual delivery address. Carriage is charged at £5.95 for any UK delivery under £100.00. For Northern Ireland, the Isles and Isle of Wight the following rates apply to each individual address: Deliveries under 2kg = £12.00 and up to a maximum of 10kg = £17.50.


    From time to time we offer FREE Delivery. During the offer period will only be applied to UK Mainland Addresses and the offer excludes, deliveries to North West Highlands and Islands of Scotland, Isle of Wight and Northern Ireland.


    Parcels are normally delivered between 9am to 6pm if no-ine is likely to be in please give instructions where to leave your parcel (i.e. garage, porch, at back door). Better still have your goods delivered to a work or alternative address for your convenience.


    The majority of our products are perishable and should be kept refrigerated on arrival. We reserve the right to alter a dispatch date due to circumstances outwith our control.


    Where ever possible we have removed the need for polystyrene packaging, outer boxes can be recycled and trasportation packaging is made from reycycled materials

    International Overseas Service is currently UNAVAILABLE.

    We can no longer accept orders for The Isle of Jersey or Guernsey (due to lack of next day transportation) and there is no service for BFPO addresses or Hospital Wards.

    We will endeavour to deliver our goods as requested however due to adverse weather conditions or circumstances out of our control we may be unable to do so. We will undertake to deliver at the next available opportunity and our liability is limited to this.

    On the rare occasion of a product not being available we reserve the right to substitute items of a similar or greater value.

    The photography is a good indication of the hamper or box, please see the listing for exact contents.

    Some of our items contain Alcohol. You must be 18 or over to order these items. By placing an order you confirm that you are at least 18 years old.

    Payment is taken at time of order as we are producing it.