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Delivery Information

IMPORTANT - 2020 Seasonal Delivery Instructions

SPECIAL CHRISTMAS ARRANGEMENTS

Please read the following important delivery arrangements for the two weeks prior to Christmas Day. Remember to send your gifts in plenty of time as many people go away early for Christmas.


Christmas Deliveries:

There are THREE delivery windows for you to choose from.


OPTION 1: For delivery between 7th/11th December
Delivery will be any day between the 7th and the 11th December. We would encourage you to use this delivery to avoid the busiest week of the year. Please note that some products would have to be popped into the FREEZER for use on Christmas Day.


OPTION 2: Delivery from 14th December onwards
Delivery will be any day between the 14th and the 23rd December. Your parcel could arrive on any day so please be aware that you need to give us a telephone number and a safe place to leave it if you aren't going to be home. Or have it delivered to your work place.


PREMIER SERVICE: for delivery on the day of your choice (excludes 21-24 December)
This service is the best way to ensure your order arrives in time for birthdays, dinner parties and events. Premier delivery is available to UK mainland addresses only and excludes Saturday, Sunday or Monday. The charge is £20.00 per address.



New Year Despatches

Parcels for delivery between Christmas and the New Year will be despatched on the 28th of December. New Year Delivery will only be made to UK Mainland addresses.


First Deliveries After the New Year

First delivery date after the New Year will be 6th January 2021.


Last Order Dates

  • Christmas Delivery by 14th December.
  • New Year Delivery by 21st December.


GENERAL TERMS & ARRANGEMENTS

CARRIER SERVICE

Our Standard Carrier Service can 1-2 days for delivery. We will make every effort to ensure your goods arrive by the date you have requested but as this is not a guaranteed service, goods could arrive either side of your preferred date. Please use our Premier AM service if a guaranteed arrival date is important to you. Orders must be with us by midnight for next day despatch (dependent on stock availability)

DELIVERY CHARGES

These rates apply to each, individual delivery address. Carriage is charged at £4.95. For Northern Ireland, the Isles, Channel Islands and Isle of Wight (up to 10kg ONLY) - these rates apply to each individual address: Deliveries under £25.00 = £7.95 and over £25.00 = £15.00.

FREE DELIVERY FORTNIGHT

From time to time we offer FREE Delivery. During the offer period will only be applied to UK Mainland Addresses and the offer excludes, deliveries to North West Highlands and Islands of Scotland, Channel Isles, Isle of Wight and Northern Ireland.

DELIVERY ARRANGEMENTS

Parcels are normally delivered between 9am to 6pm if no-ine is likely to be in please give instructions where to leave your parcel (i.e. garage, porch, at back door). Better still have your goods delivered to a work or alternative address for your convenience.

POINTS OF NOTE

The majority of our products are perishable and should be kept refrigerated on arrival. We reserve the right to alter a dispatch date due to circumstances outwith our control.

Premier Delivery Service

A guaranteed service where you can specify your delivery date. Deliveries on Tuesday to Friday add £20.00 or Saturday delivery add £40.00 per address. Simply select from the available list of services on the website.

Overseas Service currently UNAVAILABLE.

Please note that the majority of our products are perishable and should be kept refrigerated.

We will endeavour to deliver our goods as requested however due to adverse weather conditions or circumstances out of our control we may be unable to do so. We will undertake to deliver at the next available opportunity and our liability is limited to this.

On the rare occasion of a product not being available we reserve the right to substitute items of a similar or greater value.

The photography is a good indication of the hamper or box, please see the listing for exact contents.

Some of our items contain Alcohol. You must be 18 or over to order these items. By placing an order you confirm that you are at least 18 years old.

Payment is taken at time of order as we are producing it.