Terms and Conditions

Please read our terms and conditions carefully.

General delivery information

In order for your parcel to arrive in good time we endeavour to despatch parcels to arrive a day or so before the date specified. Orders must be with us by 1pm for same day despatch (dependent on stock availability).

Weekend & Monday deliveries

Orders for the weekends will be despatched on Thursdays to arrive Friday/Saturday. Orders for Mondays will be sent on Monday to arrive Tuesday/Wednesday. Please see our Premier Guaranteed Service for further delivery options.

Delivery Arrangements

If no one is likely to be in please give instructions where to leave your parcel, i.e. in the garage, in porch, with next door neighbour (but not an alternative address). It really helps if you can give us a contact telephone number in case our carriers experience problems when locating the address.

NB If there are no alternative delivery instructions, the driver is asked to leave the parcel in a secure place.

Postcodes are essential to get your parcels to their destinations quickly. The postcode helpline is 0906 3021 222 (50p/m).

Premier Delivery Service

Upgrade your delivery from our standard service to our Premier Service. Specify a delivery date and your parcel will arrive before 1pm on that day. NB this service is available to UK Mainland addresses only.

Tuesday - Friday delivery up to 10kg = £7.95

Saturday delivery up to 10kg = £25.00
Larger orders quoted accordingly.

Please select your preferred delivery method from the drop down menu during the checkout process.

Delivery Charges to UK Mainland